01
Before creating a deposit
- 01Confirm that the provider, account type, region, and payment type permit the activity before creating a deposit.
- 02Use the exact payout identifier required by an eligible method.
- 03Confirm the account can receive the selected currency and approximate order size.
- 04Complete any required extension setup only after checking first-party provider policy; Wise prohibits P2P crypto-sale receipts and PayPal may require preapproval.
- 05Set order sizes that fit your payment app limits and your tolerance for reversal risk.
- 06Use truthful payment descriptions. Never disguise or misrepresent the purpose of a transfer to evade provider review.
02
During an order
- Do not release manually just because a buyer says they paid.
- Check amount, currency, sender, recipient, timestamp, and status inside your payment app.
- Be cautious with pending, review, refundable, disputed, or reversible payments.
- Keep records for your own accounting and tax reporting.
- Pause or withdraw if a payment app starts throttling or reviewing incoming transfers.
03
Known risk areas
- Reversible transfer
- Some payment-app or bank payments can be challenged later. Use conservative limits and known methods.
- Account flag
- Banks or payment apps may review restricted activity. Follow their rules, describe payments truthfully, and stop if the account is under review.
- Wrong amount
- Buyer paid too little, too much, or wrong currency. Do not release unless the active order exactly matches.
- Failed proof
- Payment may be real but verification failed. Use manual release only after checking evidence yourself.
- Stuck intent
- Buyer started but did not complete. Wait for expiry or cancel before the locked portion frees.